Returns & Exchanges
At Star Kids Store, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If the fit isn't perfect or you change your mind, we are here to make the exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the unwashed and unworn clothing back into its original packaging, ensuring all designer tags and labels remain securely attached.
- 3.Label and Ship
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned garments, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.